Support centre

Frequently asked questions

Clear answers for planning, tracking, and completing your next shipment with TIG Logistics.

General Services

What logistics services does TIG Logistics provide?

We provide transport and haulage, air and ocean freight, international freight forwarding, courier delivery, customs support, cargo handling, goods compression, sourcing, and procurement.

General Services

Which locations does TIG Logistics serve?

We serve customers throughout Abuja and coordinate shipments across Nigeria and supported international destinations.

Shipping and Freight

Should I use air freight or ocean freight?

Air freight is suitable for urgent and lightweight cargo, while ocean freight is usually more economical for large, heavy, or non-urgent shipments.

Shipping and Freight

Can TIG Logistics handle international imports and exports?

Yes. We coordinate freight booking, documentation, customs support, cargo tracking, terminal handling, and final delivery.

Pricing and Quotations

How much does shipping cost?

The price depends on the cargo type, weight, dimensions, origin, destination, shipping method, required speed, and handling needs.

Pricing and Quotations

How can I request a quotation?

Send your cargo description, weight, dimensions, pickup location, destination, preferred delivery date, and handling requirements through the Quote Page, and we will reply to you with the price as soon as we can.

Customs and Documentation

Can TIG Logistics assist with customs clearance?

Yes. We coordinate customs documentation, assessment, inspection, release procedures, and airport or port handling. Final clearance remains subject to regulatory approval.

Customs and Documentation

What documents are required for international shipping?

Common documents include a commercial invoice, packing list, air waybill or bill of lading, certificate of origin, and relevant permits.

Tracking and Delivery

Can I track my shipment?

Yes. We provide updates at important stages, including collection, transit, customs processing, cargo release, and delivery.

Tracking and Delivery

Does TIG Logistics provide door-to-door delivery?

Yes. Where available, we coordinate collection, transportation, customs support, and delivery to the recipient’s approved address.

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